1. Orders will be confirmed after the payment clearance.
2. Expected delivery of your product is 4-5 weeks. In case of delay due to the reasons out of our control we ensure to communicate and update the status of your order. We try our best to ensure swift delivery.
3. No exchange and refund on change of mind or wrong size. Please ensure the correct size before placing order.
4. No minimum guarantee of the product durability, it depends upon the use and care by the user.
5. Ensure the correct sizes, colours and patterns of your products at the time of placing an order. Unfortunately, due to hygiene reasons, we are unable to make changes once the order has been placed.
6. There will be no compromise on the quality of the product. We check all the items before dispatch. Please read the product description before making your purchase decision.
7. Dresses may have loose threads that can be safely trimmed without causing any damage to the product.
8.In certain situations, we may provide the option for an exchange or refund. However, please note that the customer will be responsible for covering the shipment charges. It is important for the customer to notify us and return the item within 24 hours.
9. In the event where the returned product is found damaged, Luvruvi at its discretion may reject the refund request.
10. Actual colours of your dresses/clothes/ accessories might be different than they are shown in the model photos, due to its photography effects.
11. Refer to our real/reference pictures of the products, when available. Your purchase will resemble to the real pictures of the product. If real/reference pics are not available you may also check video of the product through our YouTube channel / website. We endeavour transparency and provide as much information to help you with your purchase decisions.
12. Inventory may not be upto date and we can’t guarantee that your size and style will be in stock when you order, as suppliers may run out of their inventories. You’re entitled for a full refund if your product runs out of stock.
13. Luvruvi reserves the rights to change the prices at any time for any reasons.
14. Luvruvi reserves the rights for its products photos/ Videos taken by us. No redistribution is permitted without written permission by us.

Luvruvi TeamπŸ’•